Effective date: October 9, 2026
These terms apply to your use of the website kalinanails.com and to appointments, calls and text messages with Kalina Nails Art Studio LLC, doing business as Kalina Nails Art Studio (“Kalina Nails Art Studio”, “we”, “us”), 13617 Genito Rd, Midlothian, VA 23112. Contact: info@kalinanails.com · 443-454-6193.
Appointments and payments
Appointments are booked through Square. Some services require a card on file to reserve the appointment. You enter the card directly into Square’s secure form, and any cancellation or no-show fee is the one shown to you at booking. Please read it before you book. Salon staff review each late cancellation or no-show and apply any fee. Our AI assistant does not take payments or charge fees.
Using our website and assistant
Information on this website, and answers from our automated assistant (MORGOSE), about services, prices, hours and availability are provided for convenience. An availability suggestion is not a booking until it is confirmed in Square. You can ask to speak with salon staff at any time.
Privacy
See our Privacy Policy at https://kalinanails.com/privacy.
SMS Terms
Program: Kalina Nails Art Studio appointment messages
Sender: Kalina Nails Art Studio LLC, 13617 Genito Rd, Midlothian, VA 23112
Text number: (804) 302-5710 · Help: info@kalinanails.com · 443-454-6193
What you will receive
If you opt in, we send text messages about your appointments with Kalina Nails Art Studio: availability you asked about, booking requests and their status, confirmations, reminders, and follow-ups to questions you asked us. Messages may be written by our AI assistant, MORGOSE, or by salon staff. We do not send promotions, marketing, or messages from other companies on this program.
How you opt in
You opt in in one of these ways. We keep a record of when and how.
- You text us first. When you text (804) 302-5710 with a question, we may reply to that conversation. That does not enroll you in reminders or other messages.
- On a call with our assistant. If you ask us to continue by text, the assistant identifies the salon, asks whether the number you give us can receive texts, tells you messages may vary in frequency and that message and data rates may apply, explains that you can reply STOP to opt out and HELP for help, says consent is optional and is not a condition of buying any service, and asks you for a separate “yes” before texting. This permission is for continuing your requested conversation; it does not enroll you in reminders.
- With salon staff. Staff may ask: “May Kalina Nails Art Studio text this number about your appointment, including confirmations, reminders and follow-ups you request? Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is optional and is not a condition of purchasing services.” We record your affirmative answer and the wording, number, time and staff reference.
Consent is optional and is not a condition of buying any service.
Message frequency and cost
Message frequency varies with your appointment activity. Message and data rates may apply, depending on your mobile plan.
Stop and help
- Reply STOP at any time to opt out. We will confirm once and then stop texting you. Staff and automated messages are both blocked after STOP.
- Reply HELP for help, or contact info@kalinanails.com or 443-454-6193.
- If you text START after stopping, we will not resume automatically; contact the salon to re-enroll.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.
Privacy
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy at https://kalinanails.com/privacy for how we handle your information, including our service providers (Square for bookings and payments, Twilio for message delivery).
Changes
We may update these terms; the effective date will be posted here. Effective date: October 9, 2026